Q. When will my Premier Grass order arrive?

A. Delivery times depend on the size of your order, for smaller order under 75kg, we can usually have these with you on a next working day service (excluding weekends). For larger orders, these will usually be delivered within 2-5 working days depending o n location. As a standard, once you have placed your order via the website, you will receive a phone-call advising of your delivery options. Feel free to call us before placing your order for further details.

Q. Are Premier Grass products child & pet friendly?

A. Yes, all our artificial grass products are child & pet friendly. Premier Grass products have been used in schools & pet friendly environments throughout the UK.

Q. What does the product guarantee cover?

A. All our products come with a guarantee which covers them for UV damage/discolouration. The guarantee ranges from 7 to 10 years depending on the product purchased. All products within the Premier Grass range have been UV stabilised to comply with quality standard BIN53387. For full information, please refer to our T&C’s.

Q. How can I pay for my order?

A. Premier Grass accepts all major credit cards and bank transfers. Prices listed on the website are excluding VAT, VAT is added to your basket.

Q. What are the advantages of having artificial grass?

A. Artificial grass is a low maintenance lifestyle product. With artificial grass you get all the benefits of a real lawn with much less hassle. There is no need to worry about watering, feeding & cutting the grass, no more muddy feet or paws and it looks great all year round! Cleaning artificial grass is simple, you can either let the natural weather give it a rinse down with the rain, or simply hose it down yourself. We do recommend giving your artificial grass a good brush once every month or two, this keeps the area looking new and aids to keep naturally occurring moss from taking hold.