Q. When will my Premier Grass order arrive?
Delivery times depend on the size of your order, for smaller orders under 75kg, we can usually have these with you on a next working day service (excluding weekends). For larger orders, these will be delivered within 2-5 working day. As a standard, once you have placed your order via the website you will receive a phone-call advising different delivery options. Feel free to call us before placing your order for further details.
Q. Are Premier Grass products child & pet friendly?
Yes, all our artificial grass products are child & pet friendly. Premier Grass products have been used in schools & pet friendly environments throughout the UK.
Q. What does the product guarantee cover?
All of our products come with a guarantee which covers UV damage/discolouration. The guarantee ranges from 7 to 10 years depending on the product purchased. All products within the Premier Grass range have been UV stabilised to comply with quality standard BIN53387.
Q. How can I pay for my order?
We accept all major credit cards for payment. We also offer PayPal payment links & a bank transfer option.
Q. What are the advantages of having artificial grass?
Artificial grass is a low maintenance lifestyle product. With artificial grass you get all the benefits of a real lawn with much less hassle. There is no need to worry about watering, feeding & cutting the grass, no more muddy feet or paws and it looks great all year round! Cleaning artificial grass is simple, you can either let the natural weather give it a rinse down with the rain, or simply hose it down yourself. We do recommend giving your artificial grass a good brush once every month or two, this keeps the area looking new and helps keep naturally occurring moss from taking hold.